Privacy Policy
At Popably, we care about your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our site or placing an order, you agree to this policy.
1. Information we collect
Information you give us
When you contact us or place an order, we may collect your name, email address, event details, the content you share for your invitation (such as names, dates, wording, and photos), and any messages you send us.
Payment information
When you make a purchase, your payment is processed by our third-party payment providers (such as Shopify Payments, Stripe, and PayPal). We don't store your full payment card details.
Information collected automatically
Like most websites, we use cookies and similar technologies to help our site work and to understand how it's used. This may include analytics tools such as Shopify's built-in analytics, and we may use tools like Google Analytics or advertising pixels (for example, from Meta or TikTok) as our business grows.
Guest RSVP information
Some invitations include RSVP features. When your guests respond, that information is collected on behalf of the customer who ordered the invitation (the event host), who is responsible for how it is used.
2. How we use your information
We use the information we collect to:
- create, personalize, and deliver your invitation;
- process your orders and payments;
- respond to your questions and provide support;
- operate, maintain, and improve our site;
- meet our legal, accounting, and tax obligations.
3. Cookies & analytics
Cookies are small files stored on your device that help our site function and help us understand how visitors use it. You can manage or disable cookies through your browser settings, though some parts of our site may not work as well without them.
4. Marketing
We currently do not send marketing or promotional emails. If this changes in the future, we will only send them to people who have chosen to receive them, and you'll always be able to unsubscribe at any time.
5. How we share your information
We don't sell your personal information. We share it only with trusted service providers who help us run our business — such as our website platform (Shopify), our payment processors, and similar providers — and only as needed to provide our services. We may also disclose information if required by law or to protect our rights.
6. Data retention
We keep your information for as long as needed to fulfill your order, provide our services, and meet our legal, accounting, or reporting requirements.
7. Your choices & rights
You may ask us to access, correct, or delete the personal information we hold about you by emailing hellopopably@gmail.com. Depending on where you live (for example, in California or the European Union), you may have additional rights regarding your personal information, and we'll honor those rights as required by law.
8. Children's privacy
Our site and products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we'll take appropriate steps to remove it.
9. Third-party links
Our site and invitations may link to third-party websites or social media (such as Instagram, TikTok, and Pinterest). We're not responsible for the privacy practices of those sites, and we encourage you to review their policies.
10. International users
We're based in the United States, and your information may be processed and stored there. By using our site, you understand that your information may be transferred to and handled in the U.S.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last changed.
12. Contact us
Questions about your privacy or this policy? Email us anytime at hellopopably@gmail.com.